Payment by Credit card
With over 15 years of deployment experience, OnePay is the first company providing digital payment solutions & services in Vietnam.
Offering diverse payment solutions for merchants, banks, financial institutions and payment intermediaries.
By connecting with local banks and International Card Associations, OnePay provides a comprehensive payment solution to help merchants and banks expand their business.
Safe and flexible solution. OnePay solution is complying with security requirements of banks and International Card Associations.
Accepting various card payments: International cards: Visa, MasterCard, JCB, American Express, UnionPay. Accept 99,8% of local cards from 40 banks in Vietnam.
Bank transfer
Bank transfer fee from outside to Vietnam is always very high. In case you need to make payment with Bank transfer, please contact us for more detail.
Privacy
Welcome to VivaGO Travel’s Privacy Policy. This document outlines how we handle your personal data in compliance with the GDPR (Regulation (EU) 2016/679) and your data protection rights. We are committed to protecting your privacy and ensuring you have a comfortable experience using our services, including our website, apps, and other digital platforms.
Key Commitment: Your email address will never be sold to third parties. We only share your details with third parties upon your express consent.
1. Processing of Data
Your personal data is processed by VivaGO Travel. Our Data Protection Officer and can be reached at info@vivagotravel.com.
We process your data, including personal details like name, address, contact details, and nationality, for managing your bookings and providing related services. This may involve order data, contractual data, and communication records. Your credit card information is securely managed through our third-party payment gateway, Braintree, ensuring high-level security and compliance.
2. Use of Data
We process your data for several purposes:
- With your consent (Article 6, 1 a) GDPR).
- For fulfilling contractual obligations (Article 6, 1 b) GDPR).
- For legal compliance (Article 6, 1 c) GDPR).
- To protect legitimate interests (Article 6, 1 f) GDPR), like customer service improvements, risk management, and legal purposes.
3. Recipients of Data
Your data may be shared with tour operators, including those in non-EU countries, under necessary conditions as outlined in GDPR Articles 49 item 1 b) and c).
4. Data Storage Periods
Data is retained for the duration of our business relationship and as required by Austrian legal obligations.
5. Protection Rights
Under GDPR, you have rights regarding your data, including access, correction, deletion, and objection. Contact us at info@vivagotravel.com to exercise these rights.
6. Cookies
We use cookies for enhancing user experience. Our Cookie Policy provides more details.
7. Children
Our services are not targeted at individuals under eighteen years of age.
8. Editing or Deleting Your Account Information
You can edit or request deletion of your account information through your user account.
9. Changes to this Privacy Policy
We reserve the right to modify this policy. Continued use of our services implies acceptance of these changes.
10. No Guarantees
While we strive to protect your data, we cannot guarantee absolute security due to factors beyond our control.
11. Contact Information
For any inquiries about this policy or our services, please contact us.
